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Orders
What is the return policy?
For all purchases of Phenology products made from this website, if you don't completely love our product, let us know within 30 days of your first delivery and we'll give you a full refund, no questions asked, no returns required.
For issues with subsequent orders, please reach out to us at care@myphenology.com tell us what happened, and we'll do everything we can to take care of you!
What countries do you currently ship to?
At this time, we currently ship anywhere in the United States.
How do I cancel or change my order?
If you need to cancel or change your order, email our team at care@myphenology.com with the order number and any additional information.
I have an issue with my order, who can I contact?
Simply contact the team at care@myphenology.com, tell us what happened, and we will make sure to take care of the issue.
General
Can I take Phenology gummies along with other supplements that I might be taking?
We’ve carefully formulated our gummies to offer you an array of symptom support in a delightful tasting daily treat. We always recommend speaking with your healthcare provider prior to starting a new dietary supplement.
Can I take multiple Phenology supplements in combination with one another?
Lucid Lift Mints, the 4-in-1 Probiotic, Hydrolyzed Collagen Peptides and Vegan Omega-3s can be taken as needed alongside the Phenology gummies.
Do Phenology gummies use gelatin?
No, all of our gummies are currently vegan, so no animal products are used.
Are Phenology supplements vegan?
All Phenology supplements are vegan.
Are Phenology supplements gluten free?
Our gummies do not contain any wheat ingredients. However, they are manufactured in facilities with products that contain wheat.
Are any artificial colors/dyes used in Phenology supplements?
No synthetic FD&C dyes are used in the making of Phenology supplements.
How much sugar is in Phenology gummies? Is this a concern?
We believe that the benefits of our evidence-based gummies outweigh any potential downside of including a small amount of sugar in them. Our goal was to make the most delicious and delightful gummy so that you’ll take it every day in order to experience the full benefits.
In context, two Phenology gummies provide only 2 g of sugar in the form of organic raw cane sugar.
This is equivalent to about the amount found in just 1 oz of orange juice, or ⅓ of a kiwi.
How do you ensure safety, purity and quality of Phenology supplements?
All of our supplements are produced with rigorous standards in place. All products are made in accordance with FDA’s good manufacturing practices (GMP’s), and we require our manufacturers to validate the composition, strength, purity and identity of all products produced. We also have a testing program with third-party labs to assure that our products contain what they are supposed to.
How do I store my Phenology supplements?
We recommend that you store your Phenology supplements in a cool, dry place.
Where are Phenology products produced?
All Phenology cosmetics and supplements are produced in the United States from US and imported ingredients.
Are the Phenology gummies third-party tested?
Yes. All Phenology products are tested at 3rd party laboratories to check for heavy metals, pesticides and potency of active ingredients.
For more information, Click Here
What is Genistein?
Genistein is an isoflavone that’s naturally found in plants such as red clover, fava beans, and alfalfa.
Isoflavones are plant components considered to be phytoestrogens. Phytoestrogens have been shown to mimic the function of estrogen in the body, in turn helping to alleviate effects of some of the hormonal imbalances that are felt during the menopausal transition.
The genistein used in Phenology products is a pure, non-GMO, soy free, nature-identical isoflavone from DSM Nutritional Products, Inc.
What are the benefits of Genistein?
Clinical studies have shown that genistein can decrease the occurrence and duration of hot flashes (and night sweats)*. In one clinical trial, consuming 30 mg/day of genistein was shown to cut hot flashes in half compared to baseline*‡.
Since genistein is an isoflavone, and genistein is found in soy foods and soybeans, doesn’t that mean that it contains soy?
No, the genistein used in Phenology supplements is a nature-identical isoflavone that is not derived from soy, allowing for it to be considered soy free.
Why do your products include saffron?
While it is well known as a premium cooking spice and one of most valuable spices on earth, saffron is also a powerful plant-based supplement!
Saffron is considered to be one of the best natural ingredients for mood based on clinical studies and has been shown to be effective in improving sleep quality.*
Sources: Orio, Laura, et al. Molecules 25.14 (2020): 3207
Kell G, et al. Complement Ther Med. 2017 Aug;33:58-64
Can you taste the saffron in the gummies?
Although you won’t be able to taste saffron in the gummies, that bright orange color is what gives your Phenology Daily Balance and Beautiful Day gummies their sunshiney appearance. Perfect for a morning burst.
What are the benefits of saffron for menopause?
Randomized controlled trials looking at the effect of saffron extract and clinical endpoints that relate to mood, anxiety and sleep have been consistently positive, and relevant to the perimenopausal population.*
Clinical studies have shown that 14 mg saffron extract (Crocus sativus L.) taken twice daily, the same amount you will receive when choosing the 24-Hour Duet (Daily Balance + Peaceful Evening) gummies, can improve mood and sleep quality when compared to placebo.*
Sources:
Orio, Laura, et al. Molecules 25.14 (2020): 3207
Kell G, et al. Complement Ther Med. 2017 Aug;33:58-64
Where does the saffron come from?
The saffron extract used in Phenology gummies, Affron® saffron, is produced in Spain. It is extracted from the saffron plant using a state of the art, proprietary process.
Do Phenology gummies contain any of the major allergens?
Phenology gummies are not made with any of the major food allergens. Great Morning, Beautiful Day, Essential Evening, Elevated Evening gummies are manufactured in facilities with products that contain milk, soy and wheat. However, strict controls are in place to prevent cross contamination.
Do you need a prescription for the supplements?
No, you do not need a prescription for Phenology’s supplements. However, we recommend that you speak with your healthcare provider before starting a new dietary supplement routine.
What makes the supplements estrogen free*?
Absolutely none of our supplements contain estrogen or progesterone.
Our products are drug free, hormone free dietary supplements.
We know that women are looking for alternative solutions to their menopausal symptoms that are non-hormone based. We always recommend having a conversation with your doctor about options that may be best for you.
Are Phenology supplements safe for cancer survivors?
Phenology supplements are all hormone free dietary supplements, scientifically formulated to support relief from common symptoms of menopause. However, we recommend that you talk to your doctor provider to understand which options are best for your specific health considerations.
How long does it take before I will start seeing results from taking the gummies?
You may start to see effects from the gummies sooner, but clinical studies have shown significant effects starting in about 4 weeks, and it typically takes 12-16 weeks for our gummies to work best*.
Why are Phenology products in glass containers?
Phenology products are science-backed, all the way down to the packaging. Oxygen and light are notorious for breaking down critical active ingredients in foods and nutritional products. That’s why Phenology products are presented in light-blocking and oxygen impermeable dark violet biophotonic glass packaging. This patented glass enhances the preservation of the essential active ingredients in Phenology products, and assures that you are always getting the best of science and nature delivered to your door.
What is a phytoestrogen?
“Phyto” is the Greek word for plant.
However, Phytoestrogens are not estrogens and do not contain estrogen. They are given this name because they are known to gently stimulate the estrogen receptor and are naturally found in plant foods
In this way, consuming phytoestrogens from foods or supplements can help your body respond as if estrogen were present, a helpful supplement during the menopause transition when estrogen levels decline. Estrogen level changes during menopause are thought to be a root cause of menopausal symptoms such as hot flashes and night sweats.
Is genistein safe?
Based on observational studies and long-term human clinical trials, genistein is considered a safe phytoestrogen option when used as suggested.
Morning Gummies
What are the supplement facts and ingredients for the Great Morning Gummy?
The supplement facts and ingredients for the Great Morning gummy can be Found here
What are the supplement facts and ingredients for the Beautiful Day gummies?
The supplement facts and ingredients for the Beautiful Day gummies can Found here
Daily Balance
What flavors are the Daily Balance gummies available in?
The Daily Balance gummies are currently available in a Yuzu Tangerine flavor.
What is the recommended dosing for the Daily Balance gummies?
Adults, take one (1) gummy daily in the morning, preferably with a meal as part of your daily holistic regimen.
What are the benefits of vitamin B6 in the Daily Balance gummies?
Known as pyridoxine, vitamin B6 is commonly found in foods such as meats, fish, poultry, fortified breakfast cereals, potatoes and bananas and plays an important role in generating energy cells your body can use to release the energy from protein and carbohydrates in foods.* Lack of vitamin B6 has been linked to negative impacts on brain health, confusion, and some forms of anemia due to decreases in hemoglobin production, which can cause feelings of fatigue, weakness or tiredness (commonly referred to as “brain fog”).*
What are the benefits of vitamin B12 in the Daily Balance gummies?
Known as cobalamin, vitamin B12 is commonly found in foods such as animal products (meat, fish), and dairy products such as milk, cheese, eggs, and fortified breakfast cereals. Vitamin B12 is responsible for creating red blood cells, helping the body use energy from the foods we eat and maintaining our nervous system.* Not getting enough vitamin B12 has been linked to forms of anemia, and neurological symptoms such as loss of concentration, memory loss, or motor disturbances.*
Evening Gummies
What are the supplement facts and ingredients for the Essential Evening gummy?
The supplement facts and ingredients for the Essential Evening gummy can be Found here
What are the supplement facts and ingredients for the Elevated Evening Gummy?
The supplement facts and ingredients for the Essential Evening gummy can be Found here
What flavors are the Peaceful Evening gummies available in?
The Peaceful Evening gummies are currently available in a Blackcurrant Champagne flavor.
What is the recommended dosing for the Peaceful Evening gummies?
Adults take one (1) gummy per day, one hour before bedtime.
What are the benefits of melatonin?
Melatonin has been shown to be helpful in reducing the amount of time it takes to fall asleep, as well as improving overall sleep quality and duration.*
Additionally, there is some evidence that suggests that at 3 mg per day, melatonin may help support healthy sexual desire in perimenopausal women.*
Parandavar et al. Nurs Midwifery Stud. 2017;6(4):149.
Are there any potential side effects of taking melatonin?
Side effects for melatonin supplements are unlikely when taken as recommended. Consult your doctor if you do experience symptoms.
Is it safe to take melatonin daily?
Melatonin is safe to take daily as directed for short-term use.
Mints
What are the supplement facts and ingredients for the Lucid Lift mint?
The supplement facts and ingredients for the Lucid Lift mint can be Found here
What are the benefits of caffeine and l-theanine?
L-theanine and naturally-derived caffeine improve mental focus and attention, without the jitters commonly associated with caffeine.*
What are the benefits of the B vitamins included in the Lucid Lift mints?
Lucid Lift includes vitamins B6 and B12, which help regulate energy and support healthy brain function.*
What are the overall benefits of the Lucid Lift mints?
Lucid Lift is a refreshing mint specially formulated for menopausal women to combat brain fog and keep you feeling sharp.* These anytime mints feature a balanced blend of naturally powerful ingredients clinically shown to fight mental fatigue and exhaustion brought on by menopause.*
What is the recommended dosing for the Lucid Lift mints?
Adults, take up two (2) mints per day, as needed to improve focus.
Do not exceed more than 8 mints per day.
How long does it take before I will start seeing results from taking the Lucid Lift mints?
The Lucid Lift mints have been designed to take effect right away, but it can take between 30-60 minutes to experience the full benefits.
Aromatherapy
What is the suggested use for the Uplift aromatherapy product?
For a calming and relaxing aroma experience, add a few drops to moisturizer, diffuser, bath, cloth or cotton ball. Or massage onto wrists. Inhale and enjoy the aroma for 20 minutes each day for maximum rejuvenation.
What are the benefits of the Uplift aromatherapy product?
Uplift is a pure, potent aromatic oil that harnesses herbaceous lavender to help relieve symptoms of menopause-related stress and sleeplessness. Designed for women like you, this thoughtfully formulated oil is portable and versatile, creating an immersive, elevating experience both at home and on-the-go
Uplift is formulated with steam-distilled Bulgarian lavender oil and moisturizing jojoba as a carrier oil. Long used in aromatherapy to promote tranquility and peacefulness, lavender is well-known for its purifying properties and can be used as needed on the body or throughout the home to support a relaxed mood and atmosphere.
Skincare
What are the ingredients for the Daily Glow skin cream?
The ingredients for the skin cream can be Found here
When should I apply the Daily Glow skin cream?
Using your fingertips, smooth evenly onto clean skin over face and neck in the morning and evening.
When should I use the Fresh Start roller?
We want to help you feel better, as soon as possible during hot flashes or night sweats. Designed for on the go portability, hydrate and soothe your skin while feeling cooling relief. For a refreshing experience, roll onto your face, neck, arms to cool down. Take a moment, feel fresh, and return to your day. Fresh in a flash.
How long does the Fresh Start roller take to start working?
With a hydrating refreshment upon touch, the Cool Mist roller builds up its cooling sensation in 20 minutes.§
How long does the cooling effect of the Fresh Start roller last?
The cooling sensation has been shown to last up to two hours.§
When should I use the Cool Mist spray?
We want to help you feel better, as soon as possible during hot flashes or night sweats. Designed for on the go portability, hydrate and soothe your skin while feeling cooling relief. For a refreshing experience, spritz onto your face, neck, arms to cool down. Take a moment, feel fresh, and return to your day. You can replace your daily toner with the Cool Mist spray for daily hydration and cooling at any time.
How long does the Cool Mist Skin Soothing Atomizer take to start working?
With a hydrating refreshment upon touch, the Cool Mist Skin Soothing Atomizer builds up its cooling sensation over 20 minutes.§
How long does the cooling effect of the Cool Mist Skin Soothing Atomizer last?
The cooling sensation of the Cool Mist Skin Soothing Atomizer has been shown to last up to two hours.§
Company
Where are Phenology products made?
Phenology products are all proudly made in the U.S.A, out of US and imported ingredients.
Does Phenology have a wholesale program?
There is currently not a wholesale program, but send us an email and we’ll notify you when one is available.
Does Phenology have an affiliate program?
There is currently not a affiliate program, but send us an email and we’ll notify you when one is available.
What are the founder stories?
Read our founder stories here!
Press inquiries
For Press inquiries or Investor Relations, email us
Assessment
What is the assessment based on?
Our assessment is based on the STRAW+10 (Stages of Reproductive Aging Workshop) staging system, the gold standard for categorizing reproductive aging in mid-life women.
Will the assessment work for me if I am on hormonal birth control?
If you are on hormonal birth control, the results of the assessment may be impacted by how your birth control is helping to regulate your menstrual cycles. We recommend you speak with your doctor to best understand your menopause journey.
Our assessment is for educational and informational purposes only, and is not meant to replace advice from a qualified healthcare provider.
Will the assessment work for me if I am on hormone replacement therapy (HRT)?
Hormone replacement therapy (HRT), may be used to help women manage their menopausal symptoms. Women on HRT may not notice or experience symptoms as severely compared to natural decline in hormones. We recommend you speak with your doctor to best understand your menopause journey.
Our assessment is for educational and informational purposes only, and is not meant to replace advice from a qualified healthcare provider.
Can I share this assessment with my doctor?
Sharing this assessment with your doctor can be a great way to start talking about menopause!
Please note our assessment is for educational and informational purposes only, and does not replace advice from a qualified medical provider.
Can this assessment diagnose menopause?
Though our assessment is based on the gold standard for identifying your menopause stage, it is for informational purposes only, it is not a diagnostic tool and does not replace advice from a qualified medical provider.
We recommended you speak to your healthcare provider about your specific menopause needs.
Can this assessment predict menopause?
Though we cannot predict the exact timeline of your menopause journey, you will gain an understanding of where you are in your journey and what is to come. Taking the assessment is one way to understand where you are on your menopause journey. Each stage of menopause varies in length and experience.
Our goal is to leave you feeling more prepared to tackle menopause head on!
Will this assessment tell me how long menopause will last?
Though we cannot predict the exact timeline of your menopause journey, you will gain an understanding of where you are in your journey and what is to come. Taking the assessment is one way to understand where you are on your menopause journey. Each stage of menopause varies in length and experience. There isn’t a set length of time that the menopause journey will last
The median time that women experience menopausal symptoms is 7.4 years, but the menopause transition overall can be as long as 14 years.
What happens after I complete the assessment?
Based on your responses, you will gain an understanding of where you are in your journey and what is to come in addition to receiving personalized product and content recommendations.
How can I take the assessment?
You can take our assessment on myPhenology.com , or using the Phenology App [hyperlink to app store/google play]
Phenology App
How do I download the Phenology app?
You can download the Phenology app in the iOS App Store and Google Play Store
Phenology Coaches
What are the qualifications of the Phenology Coaches I can chat with in the app?
Our Phenology Coaches are Registered Dietitian Nutritionists (RDs or RDNs). Registered Dietitians hold a minimum of a Bachelor’s Degree from an accredited university, completed 1200 hours of supervised practice, passed a national registration exam, and maintain ongoing continuing education requirements
In addition, our experts have received training in the menopause experience to provide lifestyle and wellness recommendations.
inne minilab
How much does it cost to chat with a Phenology Coach?
It is currently free to chat with Phenology Coaches using the Phenology App.
What hormones does the inne minilab currently measure?
The inne minilab currently measures salivary progesterone.
Progesterone is a female sex hormone that plays a role in helping the body prepare for potential pregnancy and regulating the menstrual cycle. Progesterone is made by both the corpus luteum of the ovaries, and the adrenal glands.
During mid-life our progesterone levels decrease which can cause irregularity in the menstrual cycle, as well as bothersome symptoms. As we move through the menopause transition, our menstrual cycles become more and more irregular, and we ovulate less often, therefore salivary progesterone levels may help us better understand our personal cycles including when to potentially expect a period, an ovulation and when menopause and PMS symptoms could be more troublesome.
Is measuring hormones through saliva accurate?
The inne minilab uses highly sensitive immunoassays and advanced image processing to detect subtle differences in your hormonal levels. As a Class I medical device, it has undergone rigorous performance testing to assure that results are accurate.
The inne minilab's salivary progesterone test can give us information on our own personal fluctuations of the hormone progesterone during our menstrual cycles. This can help us understand salivary progesterone “baselines”, “patterns” as well as track symptoms alongside hormone levels for insights.
Can anyone use the inne minilab?
The inne minilab is designed for women to measure their naturally occurring levels of progesterone. Any additional hormones you take will interfere with the insights that the minilab can provide.
Additionally, the minilab is not currently recommended for women who are pregnant, or those with conditions or medical treatments that impact the regularity of a menstrual cycle such as polycystic ovarian syndrome (PCOS), or endometriosis.
These considerations may affect the accuracy of results and the types of insights that can be provided. We hope to better support women with these experiences in the future.
How does the inne minilab work?
The simple and convenient saliva test measures daily progesterone levels using a system of strips that work similar to the at-home COVID rapid tests.
Through a combination of highly sensitive immunoassays and a reader with image processing technology, it is able to detect small changes in hormonal levels down to 0.0000000001 grams.
Can I use the inne minilab if I am on hormonal birth control?
The inne minilab is not currently recommended for those on hormonal birth control (such as the pill, patch, hormonal IUD, ring, implant, or shot) due to how hormonal birth control methods impact the menstrual cycle.
Stay tuned for future updates on options for the inne minilab suitable for all women regardless of contraception method.
Can I use the inne minilab if I am on HRT?
The inne minilab is not currently recommended for those on hormone replacement therapy, given that the replacement hormones may mask your natural progesterone levels.
Stay tuned for future updates on options for the inne minilab suitable for all women.
Where do I get the results from the inne minilab?
Download the Phenology app from the iOS App Store or Google Play Store to view your results.
How do I set up the inne reader?
Connect your inne reader through bluetooth using the Phenology app. Once the reader is paired with the Phenology app and your mobile device, your reader is ready to begin testing.
For more information, click here to read the inne minilab manual.
Are there instructions for the inne minilab?
For more information, click here to read the inne minilab manual.
Privacy & Security
How does Phenology ensure my data is private and secure?
Please see our Privacy Policy for more information on data and information security.